Rooibos Chai

Yes, our Rooibos Chai blend is made using ingredients sourced from certified organic suppliers. As a new brand, we're currently in the process of completing our own organic certification, which takes time to finalise. We expect to have this in place soon and remain committed to organic sourcing across our range.

No. Our Rooibos Chai is made with a base of rooibos (instead of the traditional black tea) which is naturally caffeine-free.

Yes, our Rooibos Chai is available in both loose leaf and in our premium neosoilon pyramid tea bags.

No, our pyramid tea bags do not contain microplastics. They are made from 100% non-GMO sugarcane. Being 100% plant-based our tea bags are safe, non-toxic, environmentally-friendly, and biodegradable.

Naturally sweet rooibos with warming chai spices. This blend accentuates the ginger and peppercorns for a fiery flavour profile.

Ideal in the afternoon or evening as a caffeine-free chai alternative. Or if you are trying to give-up or reduce your caffeine intake, a rooibos chai latte is a great substitute for your morning coffee.

We offer free standard shipping on Australian orders over $89; under $89 is a flat $5, or $15 for express. We deliver Australia-wide, including PO boxes, parcel lockers, and military addresses. Orders are dispatched within 1–3 business days. Standard delivery takes 3–7 business days to metro areas and 7–10 to WA, NT, and regional locations; express takes 1–3 and 2–4 business days respectively. You can add delivery instructions at checkout — orders default to “Authority to Leave.” Once shipped, you’ll receive a confirmation email with tracking.

If your order arrives incorrectly please email hello@idylltea.com and we’ll make it right. Damaged or faulty items must be returned within 14 days of purchase — we recommend registered mail, as Idyll isn’t responsible for items lost in transit. Refunds are processed to your original payment method within 10 business days. We’re unable to accept returns or exchanges for change-of-mind purchases.