Masala Chai

Yes, our Masala Chai is made using ingredients sourced from certified organic suppliers. As a new brand, we're currently in the process of completing our own organic certification, which takes time to finalise. We expect to have this in place soon and remain committed to organic sourcing across our range.

Yes. As a black tea-based blend, Masala Chai naturally contains caffeine. A typical cup contains around 40-70mg of caffeine, which is slightly less than a flat white or latte made with a single espresso shot (about 60-80mg).

Unlike coffee, Masala Chai also contains L-theanine from the black tea leaves, a naturally occurring amino acid that promotes calm alertness. In combination with caffeine, L-theanine helps deliver a smoother, more sustained energy with fewer jitters - making Masala Chai a warming, balanced everyday lift.

For a deeper look at the origins, flavour, and brewing steps, see our guide to Masala Chai.

Yes, our Masala Chai is available in both loose leaf and in our premium neosoilon pyramid tea bags.

No, our pyramid tea bags do not contain microplastics. They are made from 100% non-GMO sugarcane. Being 100% plant-based our tea bags are safe, non-toxic, environmentally-friendly, and biodegradable.

Warm, spiced, and aromatic with notes of cinnamon, cardamom, and ginger. This blend accentuates the ginger and peppercorns for a fiery flavour profile.

Yes. Our Masala Chai works well with milk or milk alternatives.

We offer free standard shipping on Australian orders over $89; under $89 is a flat $5, or $15 for express. We deliver Australia-wide, including PO boxes, parcel lockers, and military addresses. Orders are dispatched within 1–3 business days. Standard delivery takes 3–7 business days to metro areas and 7–10 to WA, NT, and regional locations; express takes 1–3 and 2–4 business days respectively. You can add delivery instructions at checkout — orders default to “Authority to Leave.” Once shipped, you’ll receive a confirmation email with tracking.

If your order arrives incorrectly please email hello@idylltea.com and we’ll make it right. Damaged or faulty items must be returned within 14 days of purchase — we recommend registered mail, as Idyll isn’t responsible for items lost in transit. Refunds are processed to your original payment method within 10 business days. We’re unable to accept returns or exchanges for change-of-mind purchases.